Terms & Conditions

Last updated: 17 August 2026 · Governing law: New Zealand

1. Parties and acceptance

These terms form an agreement between you and Liam Smith, trading as Moss Paradox, of New Zealand, contactable at [email protected]. By using this website or submitting an order request you confirm that you have read and accept these terms, that you are at least 18 years old, and that you have legal capacity to enter into this agreement.

2. Nature of the website

Moss Paradox publishes independent editorial reviews of casual puzzle applications distributed on Google Play, and sells written guides on the same subject. This is a publishing and information service.

For the avoidance of doubt: this website is not a casino, hosts no game, offers no gambling, betting or wagering of any kind, accepts no deposits, holds no customer funds and pays out no money or prizes. Nothing on this site is financial, investment, legal or tax advice.

3. Editorial independence and third-party content

We are not affiliated with, endorsed by or sponsored by Google LLC or by any game publisher named on this site. We receive no payment, commission or consideration from any of them. The Google Play links on this site are plain store links and are not affiliate links.

Game titles, logos, screenshots and other publisher materials shown on this site remain the property of their respective owners and are reproduced for the purposes of review, criticism and identification. Ratings, review counts and install figures are quoted from the New Zealand Google Play store at the time of writing and change over time; the linked store listing is always the authoritative source.

Reviews are opinion, based on our own play sessions. Games are patched frequently and mechanics described here may change without notice. If you believe something on this site is inaccurate or out of date, contact us and it will be checked and corrected.

4. The products offered

Every product sold on this website is a PDF document delivered by email. Nothing else is sold here: no software, no application, no in-game currency or items, no account access, no subscription and no service of any other kind.

• Per-game PDF Tips Guide — $14.99 NZD each. One written guide per game covered on this site (Candy Crush Saga, Toon Blast, Royal Match and Candy Crush Soda Saga), supplied as a PDF by email.
• Complete Match-3 Guide Bundle — $29.99 NZD. All four PDF guides together, plus a combined reference sheet, supplied as PDF files by email.

The description shown on the Guides page at the moment you place your order is the description that applies to that order.

5. Placing an order

Orders are placed through the request form on this website. Submitting the form is an offer to purchase, not a concluded contract. A contract is formed only when we email you confirming the order and the payment instructions. We may decline any request at our discretion, in which case no charge arises.

6. Prices and payment

• All prices are in New Zealand dollars (NZD), inclusive of GST where GST applies.
• No payment is taken on this website and no card, bank or wallet credentials are collected by any form here.
• Payment is arranged by email after confirmation, by bank transfer or through an invoice link.
• Payment instructions are valid for 14 days; unpaid requests lapse and may be resubmitted at the then-current price.
• Payments from outside New Zealand may attract conversion rates and fees applied by your own bank.

7. Delivery

Files are emailed to the address supplied in your order request, normally within 24 hours of payment and in all cases within three New Zealand business days. It is your responsibility to supply a working email address and to check spam or promotions folders. We retain a copy of every delivered file for at least 12 months so resends are always possible.

8. Cancellation and refunds

You may cancel at any time before the files are sent, and any payment made is refunded in full within 10 working days. Because the products are digital documents that cannot be returned once delivered, a change of mind after delivery is not by itself a ground for refund. A full refund or replacement is provided where the file is corrupt, unreadable or cannot be opened in standard software; where the material is materially different from its description; where delivery has not occurred within five New Zealand business days of payment; or where you are otherwise entitled to a remedy under the Consumer Guarantees Act 1993. To request a refund, email [email protected] with your order reference and a description of the problem.

9. Licence to use the materials

On payment you receive a personal, non-exclusive, non-transferable licence to use the materials for your own study. You may print copies for personal use and quote short extracts with attribution. You may not resell, sublicense, publish or redistribute the materials, upload them to file-sharing services, remove attribution, or use them to train a machine learning model without our written permission.

10. No performance guarantee

The guides describe how the games work and how to make better decisions on a board. Outcomes in those games depend on randomised piece distribution that no guide can influence. We give no guarantee, express or implied, that our materials will improve your score, your progression or any other result.

11. Acceptable use of the website

• Do not use the site for unlawful purposes or in breach of New Zealand law.
• Do not submit false, misleading or another person's details through our forms.
• Do not attempt unauthorised access to the site, its server or any connected system.
• Do not scrape, overload or disrupt the site with automated tools.
• Do not submit abusive, defamatory or rights-infringing content.

12. Intellectual property

All original text, layout, code and data on this website are the property of Liam Smith unless otherwise stated and are protected by New Zealand and international copyright law. Third-party game titles, logos and screenshots remain the property of their respective owners, as set out in clause 3.

13. Liability

To the maximum extent permitted by law, and except where the Consumer Guarantees Act 1993 applies, our total liability arising out of this agreement is limited to the amount you paid for the product concerned. We are not liable for indirect or consequential loss, loss of profit, loss of data or loss of opportunity. The website is provided "as is" and we do not warrant that it will be uninterrupted or error free. We are not responsible for the content, availability, pricing or behaviour of any third-party application or store linked from this site.

14. Consumer Guarantees Act and Fair Trading Act

Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where you acquire our products as a consumer. Where they are acquired for business purposes, the Consumer Guarantees Act is excluded to the extent permitted by section 43 of that Act.

15. Events beyond our control

We are not liable for delay or failure caused by events beyond our reasonable control, including natural events, power or internet outages, or failures of third-party providers. Where such an event prevents delivery for more than 14 days you may cancel and receive a full refund.

16. Governing law and disputes

These terms are governed by New Zealand law and the New Zealand courts have exclusive jurisdiction. Please contact us first — most issues are resolved by email within a few days. Disputes within its jurisdiction may alternatively be taken to the New Zealand Disputes Tribunal.

17. Changes to these terms

We may amend these terms from time to time. The version in force when you submit an order request is the version that applies to that order.

18. Contact

Liam Smith — Moss Paradox, New Zealand.
Email: [email protected]
Enquiries answered Monday to Friday, 9:00–17:00 NZST.